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  • We provide a range of qualifications in Customer Services, Management, Education, Legal Advice, and Safeguarding.

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  • You could gain a Level 3 in Leadership and Management - Ideal for those looking to enhance their people-leading skills.

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  • Gain the latest in training, facilitating and teaching adults qualifications with our Level 3 and 4 Education and Training Qualifications.

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  1. What we do
  2. Why Skills to Grow
  3. Our Courses

Upcoming Courses

Book a Course

Maintaining professional boundaries - NFSTG1928

Date: 15/12/2018

Price (Voluntary Sector/Social Enterprise): £55.00

Price (Statutory/Business): £90.00

Venue: St Peter's Room - Saint Peter's Catholic Church

Trainer: Rowena Lewis

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Emergency First Aid at Work - NFSTG1901

Date: 17/01/2019

Price (Voluntary Sector/Social Enterprise): £80.00

Price (Statutory/Business): £115.00

* Gain knowledge of First Aid at Work regulations and roles
* Learn how to manage a scene and carry out a primary survey
* Manage unresponsive casualty not breathing, demonstrate CPR, AED pad placement, use of infection control barriers
* Manage unresponsive casualty who is breathing – demonstrate the recovery position and airway maintenance
* Respond to and treat other emergencies including choking, wounds and burns
* Study common conditions and how to treat including heart attack, epilepsy and shock

A certificate will be issued which will be valid for 3 years.

Trainer: Claire Morgan

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Level 2 Certificate in Supporting Access to Legal Advice

Date: 22/01/2019

Price: POA

This qualification is aimed at part-time staff and volunteers who support the provision of legal information and advice to clients.

It is competence based and involves the assessment of skills, knowledge and understanding in the real working environment. It is suitable for learners of any age who have current work experience within providing information, advice and guidance Learners will need to demonstrate they can carry out a number of important functions including communicating effectively with legal advice clients, supporting clients to make use of services and helping them to access signposting and referral opportunities.

Learners will complete 5 modules selected from a range including:

* Communicating with legal advice clients
* Supporting clients to make use of the legal advice service
* Enabling legal advice clients to access signposting and referral opportunities
* Providing legal information and advice using the telephone
* Reflective practice in a legal advice context

Benefits for Individuals:

* Support of experienced Assessor

This Level 2 Certificate in Supporting Access to Legal Advice course is currently due to start on the following dates: 22nd of January and 16th of July, both in 2019.

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Level 2 Safeguarding and Protecting Children and Young People - NFSTG1913

Date: 24/01/2019

Price (Voluntary Sector/Social Enterprise): £75.00

Price (Statutory/Business): £90.00

Venue: Eric Robinson (Winchester)

This qualification is intended for those that are working in, or are looking to start work in health and social care. The qualification introduces the key principles associated with safeguarding and protecting children at risk in a health and social care setting.

Learning Aims:

* Define safeguarding and outline relevant legal frameworks
* Identify how to recognise types of abuse
* Demonstrate essential characteristics related to effective reporting in relation to abuse
* Show awareness of local and other relevant policy related to safeguarding
* Consider your role in relation to prevention of abuse

Duration: One half day classroom tuition
Assessment: Multiple choice exam at the end of the session (ID required)
Pre-requisite: Working or planning to work or volunteer with children

Trainer: Karen Murrell

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Roles and Responsibilities of Trustees - NFSTG1943

Date: 31/01/2019

Price (Voluntary Sector/Social Enterprise): £55.00

Price (Statutory/Business): £90.00

Venue: Wilberforce Meeting Room - Alton Maltings Centre

By the end of the roles and responsibilities of trustee’s course participants will be able to:

* Identify what a charity is
* Identify the purpose of Trustees
* Identify individual trustees responsibilities and accountability
* Identify the relevant fundamentals of charity law
* Participate in developing an overview of good governance & practice
* Participate in workshop to develop familiarisation with governing documents (you will need to bring along a copy of your constitution or governing document with you)

Trainer: Alison Angell

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Level 2 Certificate in Customer Service

Date: 04/02/2019

Price: POA

This qualification enables learners to develop their skills in the workplace in customer service roles, which will typically include:

* Communicating effectively with customers face to face, in writing, or by telephone
* Resolving problems and improving customer relations
* Promoting products and services
* Keeping records
* Gathering customer feedback
* Working in a team
* Developing complementary technical skills according to job role

Benefits for individuals:

* Develop excellent interpersonal skills
* Able to deal with all situations confidently
* Able to deliver excellent service

Benefits for employers:

* Assurance that customers are receiving best possible service
* Improved communication within teams

This Level 2 Award in Customer Service course is currently due to start on the following dates: 4th of February, 1st of May and 2nd of October, all in 2019.

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Emergency First Aid at Work - NFSTG1907

Date: 06/02/2019

Price (Voluntary Sector/Social Enterprise): £80.00

Price (Statutory/Business): £115.00

Venue: Wilberforce Meeting Room - Alton Maltings Centre

This course is intended for smaller workplaces where the appointed person will be able to take charge in the event of an illness or accident. At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years. No prior knowledge is necessary.

Trainer: MCG staff

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Writing effective reports - NFSTG1948

Date: 07/02/2019

Price (Voluntary Sector/Social Enterprise): £55.00

Price (Statutory/Business): £90.00

Venue: Dickinson Centre - Park Community School

Trainer: Sue Dewey

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